Data Policy

How we use your information

Data protection laws require us to have a specific legal reason (also known as a ‘lawful basis’) and purpose to use your personal information.

The ways we use your personal information and the legal reasons which we have for doing so are as follows:

For the performance of a contract between you and us.

To provide you with an account on our site, if you choose to sign up for one.

To fulfil any order that you place with us.

To collect payment from you.

To provide you with a receipt, if you ask us to send this to you electronically; and

To protect and defend our legal rights and interests.

Where we have a legitimate interest in using your personal information:

Processing which you might expect us to need to do in order to run our business, such as to administer and monitor our site, to contact you with marketing about our products and services that we think might interest you, for example: by email or text, after we presented you with an option on our site to opt-out, which you declined to take; by email, after you asked to receive a digital receipt following a purchase online. Delivering tailored adverting (including via social media);Tailoring and personalising our marketing communications based on your attributes.

Understanding our customers’ behaviour, activities, preferences and needs (for example we will monitor email marketing opening and click through data to enable us to improve future promotions for our customers)

Processing which you might expect us to need to do so that we can respond to changing market conditions and the needs of our visitors and customers, for example:

Where you have provided your consent:

To contact you by e-mail or text message or WhatsApp message with marketing communications about our products, services, events and promotions and about our third party partners where you opted-in to receiving these (e.g. by actively ticking a box. This includes marketing information that we send to you in our e-mail newsletter to which you have signed up by inserting your e-mail address or that we send on your birthday where you have provided your data of birth for this purpose;

To contact you by e-mail or text message to refresh your marketing preferences; and to use non-essential cookies and similar technologies in the ways described in our Cookie Policy and to collect personal information about you using them. Where the processing is required for us to comply with our legal obligations:

To comply with a request from you in connection with the exercise of your data protection rights (for example where you have asked us not to contact you for marketing purposes or your subscription has expired, we will keep a record of this on our suppression lists in order to be able to comply with our legal obligations.